The Operations Shift Supervisor is the lead role and management representative on the operations shift team. There are four shift supervisors at the plant, one for each of the four shift teams. Reporting to the shift supervisor is the head operator, who leads the crew of 1 board operator, 2 refinery process operators and 1 refinery utilities operator. The operations shift supervisor is responsible for ensuring that all policies, procedures and work practices are followed by the refinery shift team, working through the head operator. The shift supervisor works closely with the maintenance supervisor, to support the head mechanic and maintenance team, and the maintenance work process. The operations shift supervisor is the management representative at the plant during off-hours (nights and weekends). As such, these individuals will lead by example to maintain the plant priorities – safety, compliance, reliability, quality and efficiency – in that order, at all times.
Leadership and Behaviors
– Set expectations for HSSE performance and lead by example
– Set an example of openness, honesty and transparency
– Get the right people involved to solve problems
– Focus on solutions, work together as a team
– Set clear direction, priorities and boundaries
– Learn from mistakes, continuously improve performance
– Make a positive difference
Safe, compliant and reliable operation of the re-refinery, tank farm, truck and rail loading areas.
– Lead the operations team to deliver the production plan
– Identify threats to stable operation, take action on their mitigations and solutions
– Follow all instructions given in the night orders
– Ensure quality communication back to the day team in response to the night orders
– Ensure quality communication from the shift teams to you via their shift reports
– Ensure quality communication between shift teams, via operator logs and the shift handover
– Ensure quality operator rounds, operator preventative measures (proactive to prevent problems, vs. reacting to problems when they occur)
– Define priority of equipment repairs, work with the maintenance planner and head mechanic to plan, schedule and execute repairs
– Work with the engineering manager to identify threats and solutions to equipment unreliability
Lead the execution of Cal/OSHA Process Safety Management (PSM) elements that apply to the operations team, support execution of these elements with the maintenance team:
* Process Safety
1. Ensure corrective actions are taken when normal operating limits (NOLs) and safe operating limits (SOLs) are exceeded.
2. Document and report SOL exceedences.
3. Follow the bypass approval process, documentation and communication
* Emergency Response
1. Be the site emergency coordinator for all areas of the plant, including the drum pad, during off-hours
2. Ensure transport of injured to emergency medical care
3. Get incident reports and witness statements
4. Follow property damage, drug and alcohol testing procedure
1. Follow operating procedures, ensure sign-offs and completion.
2. Update and develop new operating procedures as needed.
3. Follow the procedure change process
1. Identify training needs for the shift team and ensure training is completed on time
2. Implement training and competency assessment programs for all operators
3. Work with the head operators to close competency gaps
* Management of Change (MOC)
1. Follow management of change process
2. Communicate changes that affect operators and their jobs
* Pre-startup Safety Reviews (PSSRs)
1. Close action items from pre-startup safety reviews
* Safe Work
1. Ensure plant safety overview is completed for all who come to work at the plant
2. Know the safe work policies and procedures and ensure they are followed
* Mechanical Integrity
1. Ensure operator preventive maintenance is completed accurately and on-time
* Compliance Audits
1. Audit one PSM policy per month for your shift, and report results to HSSE Manager